Built to find the money, not to blame the wrong person.
Every figure comes from the provider's own SMS and is checked against the balance it reports.
The balance chain is the truth check
Each SMS carries the line's new balance, and 45Agents checks every one against the last. A missing SMS is marked as a gap, never reported as a shortage, so a false shortage doesn't become a dispute with staff.
Blind counts, shortages per person
Operators count the cash at close without seeing what's expected. Any difference is tied to the branch, the service, the shift and the person on duty.
Fake SMS warnings
A message that looks like a transaction but didn't come from an approved provider raises a warning on the branch phone at once, before anyone pays out.
And the daily work around it
- Low-float alerts
Set a minimum float for each service. When a line drops below it, it shows on your overview and in your alerts.
- Services that don't send SMS
For bank agency and POS terminals that don't SMS the agent, staff enter transactions by hand, marked unverified.
- In English and Swahili
The dashboard and the shift screens work in both languages, so owners and staff each use the one they prefer.